RETURN & EXCHANGE POLICY

We are sorry to hear you want to return your item. If you are not entirely satisfied with your purchase, we are here to help you.

RETURNS

Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for return, you must inform us within 48 hours since your purchase was received.

To be eligible for your return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 7 days after delivery.

Product sold as combo/sets cannot be replaced or returned individually

Any product that is returned without its original packaging tags and accessories including the retail box , gift bags, authentication card, gifting quotes card and all other items originally included with the product at the time of delivery.

Any product that has been used or washed or soiled or is returned without not-tempered quality check seals? Warranty seals (where applicable).

For cash on Delivery orders, refund will be processed to your bank account within 7 to 10 days either via NEFT or UPI

EXCHANGE

We only replace items if they are defective or damaged.

SALE ITEMS/ OFFER ITEMS/REDEEM POINTS OFFERS

Only regular priced items may be refunded or exchanged, sale items/ offers/redeem points offers cannot be refunded/exchanged

ORDER MODIFICATION/ CANCELLATION

After your order is placed, you have 12 hours to contact our customer support team and request order modifications, change of address, or cancellation. After 12 hours, your order can no longer be modified or canceled.

SHIPPING

To return your product, you should mail your product to the address provided to you after you contact customer service.

Orders are typically processed , shipped and delivered within 4 to 7 business days

You will be responsible for paying for your shipping costs for returning your items. Shipping costs are non refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

By purchasing on TRIBALHUT.in, you fully agree and understand this return & refund policy.